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Warning about Scammers Targeting CityMax Customers

Posted February 28th, 2013 in CityMax.com News by Sean

We have received reports of customers receiving phone calls from companies or individuals claiming to be affiliated with CityMax. The calls appear to be coming primarily from the following phone numbers:

801-494-1477 (Salt Lake City, Utah)
425-296-0294 (Kirkland, Washington)

The callers, who may go by the name Dream Real Solutions or other names, may claim they are partners or subcontractors of CityMax. These individuals may try to sell website upgrade or SEO services, claiming action needs to be taken on your website. These calls are scams and are not from us, and we advise you to exercise caution if you receive any calls of this nature.

Furthermore, the claims the callers are making – for example, that your site needs to be “upgraded to HTML5” or moved to a different host lest you risk problems – are false.

Calls from the CityMax team will come from a 604 area code. We’ll never call to sell you website upgrades or SEO services.

If you have received a call of this nature, we’d love to speak with you. Please contact our support team with any information you have regarding the call.

UPDATE:

A big thank-you to everyone who contacted us to tell us your story about these scammers. The amount of information we received was quite overwhelming and very much appreciated. With your help, we have taken steps to stop the company from mentioning any association with us.

Please note that this doesn’t mean the company can’t contact you and simply represent themselves. Just be wary if anyone calls you and makes comments about your site that sound unusual or alarmist. You are always welcome to contact our support team to ask questions about anything you hear about your website.

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