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Small Business Math: Customers + Fun = Revenue

Posted April 14th, 2010 in social media and tagged , , , , , by Patrick

2010-04-14-ladies Foursquare, if you haven’t yet heard, is the newest social media craze that is driving business revenue. Users “check in” with their phones at locations and businesses around town, and are subsequently earn points, “mayorships” and badges for their loyalty. It becomes a fun and competitive game that encourages people to try new places and revisit old favorites – while increasing repeat customers and branding.

Gabe Zichermann
, of tech blog TechCrunch takes a look at how three other businesses (Facebook, FedEx, and Amazon) could incorporate more fun to encourage consumers to buy: http://techcrunch.com/2010/03/27/facebook-fedex-amazon-fun/.

As a small business, what could you do to increase enjoyment for each of your customers’ experiences? Is it a free widget with their 10th purchase? Could you be using Foursquare or another “fun app” for your business?

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